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Business Profile

New Car Dealers

United BMW-Roswell
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for United BMW-Roswell's headquarters and its corporate-owned locations. To view all corporate locations, see

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United BMW-Roswell has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Fatima L

      Date: 10/02/2024

      Be aware!! If youre a lady customer please double check with your service provider or service manager to make sure whatever you are bringing in your car in for gets done properly. I recently came in to get an oil change and all of my fluids werent refilled and I found out in a horrible way. I was driving on a highway and a notification came up on my screen that my engine was hot, I was so scared because this is extremely dangerous. So the next day I went back to united BMW to speak with the manager, he then checked and refilled my coolant and washer fluid which was supposed to be done during my oil change appointment the day I paid. I was confused because my car is only six years old and its a *** X 2 model. After the coolant was filled that message didnt reappear. I still felt like a dissatisfied customer so I will not be going back to this dealership. Which saddens me because this is my third car I purchased from united BMW.

    • Felicia R

      Date: 04/16/2023

      I hateeeeeee this dealership. I bought a preowned certified X3 from here. They swore up and down that they checked the car out. The first week I drove the car, the light comes on for the headlights. They ended up having my vehicle for 2-3 months before finding out that it had spliced wires in the headlights. The service guy told me oh its just a light. They didnt want to replace the two headlights bc it cost $5,000. The fixed it but then I came back again within that month bc of another code jumped out for DRIVETRAIN MALFUNCTION. They said it was spark plugs. Now if you checked everything out and did maintenance on the vehicle like you should have done in the beginning, spark plugs shouldnt have needed changing out again. Ive been keeping up maintenance on the vehicle and it hasnt been a year yet. I got a major problem. My car has been in the shop for 3/4 weeks now. The differential, radiator, axles (which fell apart while one side was taken off), oil pan, Val cover gasket, fuel injectors, spark plugs and coils all got replaced anddddd THE *** IS STILL THROWING OUT OTHER CODES NOW!!! I only use this car to go to work and back home so for it to have this many problems is troubling. This dealership is a scam and is frauding people on getting into a contract with one of their not so certified ************ losing so much money and I wish I could give it back to them. All my hard earn money is wasted on a non reliable car. I will never go back to this dealership and continue to make sure that everyone knows not to go here as well.

    • Ana t

      Date: 10/19/2022

      Be extremely careful with what you signing up for. The finance managers will offer you amazing deals for maintenance and service with promises that will save you money but they never tell you you will end up not using them and overpaying. Purchased mine for 2k and it expired in less than the time I was offered by the finance manager because I was a second owner so I paid for the first owner and myself ! 2k for a 2 time service. Dont let them get away with fancy words they are shady and misleading. Do not waste your Money with service agreement plans. Because when you call to ask them why your 3 years expired a year early and they tell you it was because your paying for the first owner too and get mad about it like they did after I questioned their tactics and lies they will mistreat you and not help you at all. STAY AWAY FROM THIS PLACE

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