Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Roto Rooter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSean T

    Date: 07/15/2024

    1 star
    Had a sewer problem. Called RotoRooter as we had them do a small repair once before. This time they must have thought they needed to try to scam me. They told me the line had collapsed - ok. That's fine. Replace it. The estimate was $23,000.00. TWENTY-THREE THOUSAND. WITH the veteran's discount. It is being done today by a different local plumber for $3,000.00. Do you people think I was born yesterday? This other outfit is doing it for around 1/8 of your quoted price. If you don't want the job, don't take the job. But do not insult my intelligence. Oh - they were very quick to offer me credit to pay for the job though. Really? Not to mention that they charged me $460 to give me the estimate and shoot a camera down the sewer line.
  • Review fromMichael W

    Date: 07/28/2023

    5 stars
    We have had a sewer line problem since yesterday. We had a plumber come out this morning and he could do nothing because his equiptment was not long enough to reach the roots that were clogging the sewer line. We called another company and they said they were not equipted to go past 100 feet either. We called Roto-Rooter. A young man came he had a hard time but did not give up until the line was working. This Young man has a very good work ethic. His name is *******, We are very pleased with him and the work he did! We recommend him and Roto-Rooter highly we give them both a five star rating! *************************** *****************************************************************. ***** 7-28-2023

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.