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Business Profile

Security System Monitors

The Home Security Superstore, LLC

Reviews

Customer Review Ratings

4.96/5 stars

Average of 282 Customer Reviews

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Review Details

  • Review fromRW

    Date: 12/12/2023

    5 stars
    Best thing I ever bought for my Wife for protection I would recommend it to my friends and family
  • Review fromRobert R

    Date: 12/07/2023

    5 stars
    Its a product that will save a lot of headaches in the future!
  • Review fromRichard L

    Date: 12/07/2023

    5 stars
    Bought the stun pen and a alert device for my wife. I did an air test with the pen, and I can tell you, if hate to be on the business end of it. Solid piece of equipment. **************** was great when I called to ask a couple questions. I'm definitely doing more business with this company and I do recommend this company to the public for self protection. Just check your local laws first.
  • Review fromBob P

    Date: 12/01/2023

    5 stars
    The home security store was fantastic to work with. I purchased a cost effective item that exceeded my expectations, shipping was fast, and communication was top notch every step of the way. They will have more of my business.
  • Review fromzanira v

    Date: 12/01/2023

    5 stars
    First time ever using this company and so far I have been very satisfied with the results. I placed an order with no issues and the product was as expected and arrived in a timely manner.
  • Review fromJames G

    Date: 11/28/2023

    5 stars
    I have buying from them for a while. They have great products at even better prices. They also care about their customers. I had one instance where the shipping company had lost my order. So they resent everything I had ordered and also refunded me the shipping cost for expedited delivery. This wasnt even their fault but they made it right for the shipping company making the mistake. I will definitely be doing business with them again.
  • Review fromCarson G

    Date: 11/28/2023

    5 stars
    Great customer service. Had an issue with shipping and they fixed right away
  • Review fromMaite V

    Date: 11/21/2023

    5 stars
    Great **************** all around. I had a problem with the address and the team helped me quickly to get my order out. My shipment arrived quickly.
  • Review fromJan B

    Date: 11/21/2023

    1 star

    Jan B

    Date: 11/21/2023

    Terrible company. I went to test the Taser I bought and it started a fire. Very bad products

    The Home Security Superstore, LLC

    Date: 11/30/2023

    We are sorry that this happened to Mrs. **** We have sold over ***** of these stun guns this year, but this is the first we've heard of anyone experiencing such an issue. Regardless, we refunded Mrs. *** her entire order cost with no need to return any of the defective and non-defective units she has. We would have also gladly replaced them free of charge as she purchased one of our top sellers and we are in the business of helping others protect themselves. We also appreciate Mrs. *** bringing this to our attention and we have gone ahead and alerted the manufacturer of what she experienced with the product, just to be safe.
  • Review fromMike D

    Date: 11/14/2023

    5 stars
    Very well-made product - confident it'll work as expected if/when needed. Quick delivery, pleased with the service and purchase.

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