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Business Profile

Boat Dealers

DirectBoats.com

Reviews

Customer Review Ratings

5/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromGary C

    Date: 06/02/2025

    5 stars
    Off-the-charts customer service—six stars if I could! ?
    My community needed a pedal boat yesterday, and the order I’d already placed (a painful 14-hour trip away ONE WAY!) wasn’t going to land before the July 4th crunch. Enter DirectBoats.com.
    From the moment Ms. Crystal picked up the phone, it felt less like a sales call and more like a rescue mission. She listened, paused, and said the magic words: “Let me see what I can do.”
    Ten minutes later she rang me back—mission accomplished. Crystal had somehow hit the scheduling jackpot, tacked my boat onto an existing shipment, and guaranteed delivery before June 20th. No up-sell, no extra fees, just pure problem-solving mojo that saved me a 28-hour haul and a whole lot of heartburn.
    Because of Crystal—and the way DirectBoats empowers employees to go the extra mile—this will be the first company I call anytime I need a boat, dock, or anything that floats.
    Pro tip: Ask for Ms. Crystal. She’ll move mountains (or at least peddle boats) with a smile in her voice.
  • Review fromRebecca D

    Date: 06/11/2024

    5 stars

    Rebecca D

    Date: 06/11/2024

    So far our interaction with Direct Boats has been excellent. We wanted to visit their showroom in Americus, Georgia to see a boat and talk with a salesman. We made arrangements to meet on a Monday morning. Our meeting was with Matt who took an hour- hour and half with us answering questions and working up a couple of quotes. John then took over the actual placing of the order and that was done today. Direct Boats has been excellent to deal with. We’re very excited to receive our boat!

    DirectBoats.com

    Date: 06/13/2024

    Thank you for your kind words! It was a pleasure meeting you and answering all your questions. I'm glad I could help with the quotes and ensure you had all the information you needed. John and I are both thrilled that you chose Direct Boats and we can't wait for you to receive your new boat. If you have any further questions or need any assistance, please don't hesitate to reach out. Enjoy your new boat!
  • Review fromstephen k

    Date: 08/14/2023

    5 stars
    While on the Internet I stumbled onto directboats.com. I couldn’t believe it I loved what I saw. But who buys something site unseen . Granted I’m old-school but I like to kick the tires. So I took a trip from Central Florida to Georgia to see what all the hoo-Ha was about. What happened next was extraordinary. At first The employees were surprised and they told me they don’t have a lot of people visiting because they’re an online store. I was immediately treated like a king the owner himself, Roger, showed me the products treated me like Family and gave me a tour of the factory. The business reeked of professionalism. One of the craftsman pointed to a bucket of fiberglass resin and said they is your boat. The boat was built to my specifications and if you could believe it not only was it a piece of art but it was hand-delivered by the owner of the company Roger and his wife to my house. I just had a maiden voyage and the boat exceeded my expectations every single way. Do not think too hard about the horsepower, This boat flies. I’m 66 years old and I got a Telya this boat it’s so easy to maneuver, launch and maintain that it is a pleasure. I have many lakes in my area and the St. Johns River. Roger and his family has given me a remarkable product to pursue my new chapter of life. I feel like the old man in the movie Up.
    Knowing the quality of the product, The amazing people that manufacture and stand behind there work I fully believe in and most highly recommend this company. I so believe in this beautiful boat that I invite anyone in my area who would like to take a look, and kick the tires to send me a text and we will meet up. It would give me pleasure if other people would get to know the Directboats.com Family add enjoy there new adventures and New chapter of life.
    I am not in anyway affiliated with the company. I am truthful and I am real. See ya on the St. Johns River

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