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Business Profile

Apartments

Serene at Creek Stone

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I suffer from mental health thats my health issue. Matenence shouldnt leave my apartment door unlocked or be in my apartment rambling through all my stuff. I called to report them to the office and got no response they have changed my locks three times and have no business leaving my s*** unlocked Im paranoid all the time due to being raped in another apartment complex where they took my key and unlocked my door. My rent to high for these folks to keep playing games around here with my health and my place of residence when Ive prayed for every one to have a safe place to live with my lease. Im sick of ************* ga letting foolery go on like this.

Serene at Creek Stone is NOT a BBB Accredited Business.

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