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Business Profile

Medical Training

Athens Institute of Allied Health

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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  • Initial Complaint

    Date:11/12/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was attending the Athens Institute of allied health to get my certification in medical assisting. I took the class after we were done with the class we were supposed to do an externship and then take our certification exam. We took our class, and then the school went radio silent, no one would answer us the owner will not answer so after further investigation, I found out the owner sold the school mid September before my class was even finished now he wont answer. He wont answer the tuition company to get a refund for us. He wont set up our state exam , he wont allow us to get our transcripts or anything. Ive tried contacting him Ive tried contacting the school. Ive made a complaint with ***** which is kind of like the schools board, and they are working to try to find a solution, but the owner, *** ****** will not answer them either. I can see that *** ****** is reading my text messages, but he is not responding. October 3rd - took final for class and was told the externship coordinator would contact us by the end of the week, I never heard from her so October 7th I emailed her asking when we would start. October 11th she emailed me and asked what cities I would like to work in and thats the last time I ever heard from the school. I called *** share which is the tuition company and they put my tuition payments on hold until we figured out what was happening with the school. They tried contacting the owner 10/25, 10/28 and 11/11 all with no response. I contacted my teacher 10/28 and she informed me the school was closed and she no longer worked there. I continued to call the owner and text him with no response and I was calling the tuition company to see if they had gotten in contact with him which they did not. I contacted my teacher again today and she told me the school had been sold in September and no one knew. There were two other girls in my class that have this problem too and another girl from a different class that this is happening to too

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