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Business Profile

Adjuster

Bridgewater Group

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Bridgewater Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bridgewater Group has 2 locations, listed below.

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    • Bridgewater Group

      8383 Dunwoody Pl Atlanta, GA 30350-3307

    • Bridgewater Group

      PO Box 500609 Atlanta, GA 31150-0609

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/11/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This has literally been the worst experience Ive ever encountered ever. I was a potential tenant at one of bridge waters properties in ***********, ** named *******. On top of the misconduct and complete rudeness Ive experienced from this place then application process was even worse. These people were very condescending. They made the process completely h*** for me. I provided every document that asked for, I even went out my way to get the owner of where ** employed to speak to these people. They had the audacity to ask the owner to see her books, her bank accounts just to confirm that I work there, it was the worse experience Ive ever encountered. Everytime I provide a document they would say they need more info, they completely prolonged this process two weeks because of the back and forth. The people who work there should be replaced with people who arent condescending or with people who dont think that they are some how superior to others. ******************* up the phone on me, and ************************ told me and my occupant who was with me for support to leave theyre build. I asked ***** to return my administration fee and he told me it would be returned in **** days. When I later spoke to him he I quote said he miss spoke and that I would not be getting back my administration fee. I later went back to ******* and asked to speak with the property manager ******* where I experienced just another set of outlash of rudeness. She contradicted her self many times within speaking to here she even went as far as to ask us to leave. Nonetheless she proceeded to say it was written on a paper on their wall that after two days the fee would not be returned even after it was theyre fault that it went on so long not only that I went over the paper thoroughly and nowhere on there did it say that. She later called me and said they would return the fee, it is now over a month after this horrible nightmare Im still yet to receive my administration fee.

    Bridgewater Group is NOT a BBB Accredited Business.

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