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Business Profile

Artificial Intelligence

Highly Flavored limited co.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/13/2024

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a **** machine bundle got everything else in my bun except the pricey machine that I paid for. Emailed them right away when I noticed it wasnt in my package never got a response and Ive called numerous times and keep getting them telling me They will solve the issue. They never hit me back up or call me item cost more than $600. I would like them to send me my item that I never received.

  • Initial Complaint

    Date:03/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered the Cadlink Bundle Purchase on February 19, 2024. This bundle including an hour and a half Zoom meeting to assist with product set up and basic questions. I requested a refund of $105 which is the Zoom meeting portion as I set up the meeting according to the directions provided by the business via email/ The meeting was scheduled for March 29, 2024 at 4:30 pm Eastern Standard Time. The owner of Highly Flavored is *********************************** and was to be the host of the Zoom meeting. I wait from 4:30 pm EST to 6 pm EST. The owner of Highly Flavored, *********************************** never showed up for the Zoom meeting. I sent two emails during the time I waited for the host and I did not receive a reply until 5:47 pm stating he sent an email saying he would not be able to make the meeting. He never provided the email with the ************* showing he sent an email stating he needed to reschedule. I received every email from ************************ except the that one. I received Three emails and three texts confirming the Zoom meeting up until 4:30 pm EST on 3/29/24. This meeting was scheduled via the owner's business calendar which you click a link and it goes directly to the owner's calendar. I chose a date and time that was a free slot. I am requesting a refund of the $105 which would be the portion for the Zoom call from the Cadlink Bundle Purchase. The owner has continued to show he has no regard for the consumer and is trying to keep the money without performing the duties. The owner did offer to do another Zoom call at a different time after I already waited for the call on the specific date and time that was requested and approved by the owner. I do not want anything further to do with this business and out of the $639.99 dollars spend on the bundle I am requesting a refund of $105 that would have been for the Zoom call portion offered within the bundle.I have included screenshots of the time I waiting on the Zoom call and the actually time is on the screenshots also Thank you

Highly Flavored limited co. is NOT a BBB Accredited Business.

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