Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Services

Mann's Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJesse H

    Date: 08/15/2023

    1 star
    I was on the interstate for 6 hours before bringing my car in for an oil leak. It needed a new vacuum pump. The pump was replaced and then 2 hours up the road I broke down again due to overheating. While replacing the vacuum pump the mechanic doing the work removed a bolt from my thermostat housing and never put it back. That bolt passed through a water jacket. The thermostat never should have been touched. I'll admit the thermostat is directly behind the vacuum pump so they are VERY close together.... But I drove for 6 hours without losing any coolant and then after I left there I magically had a coolant leak? I don't think so. I also did not have a broken PCV before letting them work on my car. I did have a broken PCV when the car got to the second mechanic a couple hours up the road. They refuse to reimburse me for the second mechanic bill even though their own negligence created the problem in the first place. Had my vacuum pump been properly replaced I never would have broken down the second time. "It's not on our invoice so we didn't touch it." Is what they told me. Just because it's not on the invoice doesn't mean someone didn't unintentionally remove the wrong bolt or accidentally break a valve. Dishonest people who will break your property and not own up to it. If I could rate them lower than one star I would.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.