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Business Profile

Auto Wrecking

South Metro Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Wrecking.

Complaints

This profile includes complaints for South Metro Towing's headquarters and its corporate-owned locations. To view all corporate locations, see

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South Metro Towing has 2 locations, listed below.

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    • South Metro Towing

      1920 Moreland Ave SE Atlanta, GA 30316-3249

    • South Metro Towing

      null Atlanta, GA 30315-8809

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/07/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received certified mail this year on two occasions from South Metro Towing, without having tried to reach out to me by my phone or by my e-mail, citing immense charges for an abandoned vehicle. The vehicle in question was a VW Passat I had traded in to the dealer in 2017 to obtain my current vehicle, at which point I signed over my title. The latest of these letters, in July 2022, was a filing with the ***************************************, indicating over $3000 in charges for vehicle storage. I am now filing the documents with the Court to show that I do not own the vehicle, and I have no idea how it got to ******* (I live in *************). I believe this is predatory filing on the part of South Metro Towing - they listed not only myself (the owner of this vehicle in 2017), but also my father (who signed the title over to me in 2014). I think they are trying to attach anybody's name they can to a court filing just to get money, and I think that is wrong that I should have to go through this. It is very clearly searchable who the last title holder of a vehicle is, and that was not me. I would seek back the $9 I had to pay in certified mail to file my documents with the Magistrate ****** and further I want the BBB to address this practice with the ** Public, I am sure they are doing it with other innocent people.

    South Metro Towing is NOT a BBB Accredited Business.

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