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Business Profile

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The Love Below Speak Easy

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/29/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband and I booked a couple dance class with The love below speak easy who provides an assortment of couples dance classes and showcases. We arrived the night of our booked class to no one being there. Lights completely off. The suite number had been removed a gentleman that worked in another area in the building took us directly to the location that class was supposed to be and there wasnt anyone there. I reached out to the company immediately but no reply via ************* call. I reached out on social media and was told last is rescheduled but I never received any updates to class change. I actually received a confirmation email prior to class! Their dialogue with me was very unprofessional. And essentially they told me to dispute the charge with my bank! Completely absurd.

The Love Below Speak Easy is NOT a BBB Accredited Business.

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