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Business Profile

Bird Supplies

Timie’s Bird Farm

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:05/09/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered and paid for the bird $670. They got back to me with date and confirmation that she would be on a flight to ******* 1st thing in the morning. Well I guess she was on a flight but ended up I. ***** and now there hold her hostage until I send the $859. For insurance for her to fly home ( *******) Ive tried contacting the Seller all day May 8th theres no answer and I believe they have blocked me because the Email I have doesnt work any longer. All I would like is either my money back or my bird .Which to be honest I know believe there never was a bird.I did contact them the morning after she should have been delivered may 8th The guy sounded surprised He texted back saying What going on is not normal she should have been there. After that there was no response from them The phone rings then hangs up. Im not the only one who this has happened to . They truly sound legit. Pictures there so called promises . Even the shipping companies. These people are very good at the scam they have going. I do have more documentation if you would like.

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