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Business Profile

Call Center

Americus Global Solutions

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2025

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is stating that I have a payday loan and will only provide information via a process server. They also left the last four digits of my Social Security number on a voicemail. The gentleman then yelled at me when I pointed out the violation that has occurred.

  • Initial Complaint

    Date:08/24/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a phone call from my family member stating that ********************* from AGS. They tried to intimidate my relative into providing personal details about my location, phone number, employer, etc. I contacted ********************* who was no help at all. I asked for details on this loan from ********** and she could not provide any information other than it was in 2018. I was transferred to an accounting specialist who shared with me that he was the only person who could help and I should work things out with him before he refers my case to the court. He said that I should just settle for $200 because if not it will be thousands after they find me at my work and serve me papers. How humiliating! I contacted Check N go and they shared with me details of this loan from 2012 so I'm assuming this was sold from ******************** (they told me they sell their loans only to this company) in 2018 and then to AGS. AGS is threating to take me to court and come after me for a very old debt that has been charged off. This never even showed up on my credit. I am just completely amazed that they can go after me for a $255 payday loan 10 years later. I don't want to be contacted and harassed. They need to leave me and my family/friends alone. I feel so uneasy and anxiety. They literally call my brother nonstop now. The fact that they are harassing me for this seems wrong. Please help.

  • Initial Complaint

    Date:08/22/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep getting threatening and harassing phone calls from a Mr. ********************* stating that I owe $1200 for a payday loan. I have not taken out any Payday loan. He wants to make a deal for me to pay half of the amount and wants my banking information. He is even contacting my relatives. His phone number is ************. He claims to work for AGS - Americus Global Solutions located in ******* **.

Americus Global Solutions is NOT a BBB Accredited Business.

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