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Business Profile

Coaching

The Fem Doc Brand, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coaching.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A few months ago, I was thrilled to sign up for a ********* glamping retreat hosted by the Instagram sensation, *************************, also known as the Femininity Doctor. ************** is known for her empowering messages and holistic approach to faith and femininity, which **** me and many others to this unique retreat experience. The idea of combining spiritual growth with the beauty of nature was irresistible, and I eagerly secured my spot by making an upfront payment via PayPal. As the date of the retreat approached, I started preparing for what I believed would be a transformative experience. I imagined peaceful mornings filled with prayer and meditation, afternoons of inspiring talks and fellowship, and evenings under the stars, all while surrounded by like-minded women. However, a few weeks before the retreat, I received an unexpected notification. Due to unforeseen circumstances, the trip was postponed and eventually canceled. Disappointed but understanding, I reached out to **************' team regarding the refund process. They assured me that I would receive my money back within fifteen business days. Since then, I have been patiently waiting, but as the 15-day **** approaches, I have yet to see the refund reflected in my PayPal account. Despite multiple follow-*** and assurances that the matter was being handled, I still haven't received my refund in a timely manner. The excitement I initially felt has now turned into frustration and concern. The anticipation of the retreat has faded, replaced by the pressing need to resolve this financial matter. While I understand that organizing such events comes with its challenges, I believe that timely communication and proper handling of refunds are essential. I hope to receive my refund soon so that I can put this experience behind me.

The Fem Doc Brand, LLC is NOT a BBB Accredited Business.

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