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Business Profile

Computer System Designers

Integrations Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer System Designers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was visited in my home by Integrated Solutions Consultant who was selling ATT Cell phone plans along with att fiber optic internet. Was offered three new phones with trade in of my old. Told the consultant that Instill owed Spectrum for two of the three phones. Consultant said ATT would pay them off.. I agree only to find later that ATT does not pay off phones but gives rewards to use to pay TOWRD THE phones. So I now have new phones that I owe plus old phones that I need to pay. I am asking for the company to honor their promise made by the sales person by providing me with two more 200 rewards and then take the 395 bill deduction paid monthly off my account. I am available to explain further.Also I received no paper work on the whole deal. I have no idea how much I owe on the new phones. Please email me the contract

Integrations Solutions is NOT a BBB Accredited Business.

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