We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Credit Union

Georgia Power Federal Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Complaints

This profile includes complaints for Georgia Power Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Georgia Power Federal Credit Union has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/31/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ***************************** ************************* we be going to the bank since Nov 14 of last year to pay our 2017 chevrolet camero of the pay off is 12 thousand my sister pass even doe she pass I have a court order stating I'm the administrator over my sister estate her name is ********************************** the car was never in my sista prosecution it alway was at 1560San ********** way address my sista never had to pay on it I have all of my receipts from the ***** time I bought the car until she pass me and my husband was going threw a divorce at that time ******* was my husband cosigner for me my sista came on a Wednesday November 9th to ask my husband to put the title in her name so Georgia power federal credit union can refinance the camero bye we was getting a divorce he told her yes bc she did him a favor bye cosigner for him he went that Wed the 9th of November sgin the title that 10th she went in the hospital on the 11 she pass that's the only way the car got stuck in her name if my sista was living today the camero would still be in my possession at ********************** there are 2 people at the bank new there name is ********** last name I don't have she do repo and ************** she do finance everything my lawyer tell me to go and just pay the car off they give me and my husband the run around and that's not professional they have been lying to us from day on the court sworn me in 2 months ago saying I'm the administrator and georgia power federal credit union has a copy of it and they have been look over it like it does not exist the car never been in repo status my sista told *************** she did not want the bank to sell it that she wanted me to have it bc we had the car for 3/12 year this year the car would have been payed off .when we go to the bank with the money they will call ****** or ***** but both boy are not the administrator over her estate ************************* is and I have the paperwork my sista die with out a will and power attorney so I. Over it.

    • Initial Complaint

      Date:08/21/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Yes on June 04 we paid our power bill but Georgia power had put out money towards a pre-paid account after I requested to remove that pre-paid account and they told us we had to wait 30 days which their cooperate office told me that they couldve stop it before 24 hours if the account isnt connected to pre-paid and which it wasnt and plus I loaded $20 on my bill at 7:42 Am on 08/21/2023 and my money disappeared from my account every time we load the account with funds the usage goes up I have requested to speak with supervisors or several occasions but they refuse to get me a supervisor which is against my rights

    Georgia Power Federal Credit Union is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.