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Business Profile

Custom Cabinets

Shannon Doer Custom Furniture

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Cabinets.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PARIS SHANNON HILL, of Shannon Doers Customs (Cabinetry and Remodeling), located in ***, is the worst company! His ******* ship and services are beyond terrible! He knowingly and falsely promised skilled tradesmen, contracted and engaged in remodeling and general contractor work in my home and failed to disclose he did not hold a license to perform the work or insurance, with the intent to defraud me out of over $10,000 for work he did not complete. He left my bathroom in an unsafe and unusable condition with more damage than I had, but he states he cannot understand my motivation for filing complaints on him and his company. He was paid in good faith over $10,000! He claims to have 30 years of experience but has NO experience, he is simply a conman, who obtained a business license, hires inexperienced handymen, who he refers to as his team of skilled tradesmen! This man is a ***** working the system and preying on Honest People, seeking services from Honest Businesses. He is the absolute worst type of individual who preys on honest people and seniors (like me) for money under the name of Shannon Doers Customs (Cabinetry and Remodeling), in ******* Ga. He should be ashamed of himself! Among other things, I did not pay over $10,000 for 3 inches of clear silicon and one s**** to hold up a Glass Shower door and Glass Enclosure left to fall on me or other family members, which could result in my injury or death!

  • Initial Complaint

    Date:09/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this company a deposit of ******* to build and install custom cabinets in my hallway. He was supposed to install on July 8. Ive had nothing but excuses from him since then. Hes supposed to install but there are multiple reasons why he doesnt. Flooded business, no funds, etc. I have the cleared check. Ive given him the opportunity to install or refund to no avail.

  • Initial Complaint

    Date:03/28/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was referred to Shannon Doer Custom Furniture through a known contractor. Myself and Paris ***** ***** of Shannon Doer Came into an agreement for $4,600 in exchange for brand new kitchen cabinets and installation on 12-15-2024. His agreement was to give $3000 deposit. I zelled the funds and immediately *********** began his excuses on why hey could not fulfill his obligations. First red flag, I ask for a refund and *********** stated that he does not have capital like that and could not refund my funds. I have tried respectfully to work this out with *********** to no avail. Please advise.

    Business Response

    Date: 06/26/2024

    Hi i had a flood at my business which destroyed most of my inventory including the plaintiff cabinets and i was forced to close, the insurance company did not approve my claim because I didnt have flood insurance. I am working on getting the funds returned 

Shannon Doer Custom Furniture is NOT a BBB Accredited Business.

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