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Business Profile

Custom Home Builder

KBD Development, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Home Builder.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/04/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a home from this builder and closed on May 4, 2021. I have a punch list of items that are still not done after nearly 17 months of owning this home. I also did a one year walk through with this builder's representative and there has been no follow up after that. Despite asking for meetings with the builder in the past, he has never met with me and only communicates randomly through his people who do nothing for us. We also have a fireplace that the builder installed that is not usable because it is installed wrong, and the wall surrounding it gets too hot. I believe it is not up to code.

  • Initial Complaint

    Date:10/17/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a Townhome (current address) from this builder in March of 2021. Had extensive issues related to construction and sub contractor quality. Purchased the home for $1,000,000. Builder has never met with us post closing or returned calls to respond to issues and punch list items. We have 5 other neighbors that are going through the same issues. We are now on month 18 and none of the punch list items from another walk through 8 weeks ago have been addressed. We also believe the **** system was installed incorrectly. Issues with plumbing, paint, street cracking, sewer cap support cracked, no landscaping maintenance etc.. have not been addressed and we still do not have any commitment or communication to resolve. They are currently building 8 more units with the same issues, debris, multiple complaints to ********** on trash, 6 flat tires due to no clean up at work site, etc. Looking for help before this cost us more $$ to file a law suit.

KBD Development, LLC is NOT a BBB Accredited Business.

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