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Business Profile

Fence Contractors

Cascade Fence Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid the fence company Evangelist ******** $1850 deposit and work has not started. Its been 1 year of excuses and promises. I was not able to dispute with my bank successfully because 90 days on Zelle transaction was voided. So I tried to reach out to the company by phone and no one answered. The owner befriended I and in my opinion purposely dragged the fence project. She offered to do other work and add the credit to work needed at the home but preceded to price ***** whereas I would end up paying double. I contacted the attorney general yesterday and filed a complaint.

Cascade Fence Company, Inc. is NOT a BBB Accredited Business.

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