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Business Profile

Financial Technology

Splitit USA, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 6 Customer Reviews

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Review Details

  • Adrian M

    Date: 02/06/2025

    Unethical, Immoral, and Deceptive. I will never use a company that uses them they charge the full amount there are no payments. They hold your money and you can not use it it's worse than paying the total cost upfront.

  • Matthew H

    Date: 01/25/2024

    I signed up for splitit through impact cages (dog crates)The amount was charged to my card for first month payment without issues Second month card was not charged due to card error with address.(Nothing changed on card)Emailed customer service, and service chat with no response.Emailed again was told nothing they could do they were charging whole amount.Today they charged the entire 12 month payment plan at once. Against the terms and conditions.After searching found ************************************************************************************ order to get full payment faster.Essentially they are scamming customers.Do not use them.

  • Mike F

    Date: 09/12/2023

    I have never had an installment plan where they charge for the amount every month that you agreed to but also put a hold on your account of the outstanding balance, that is the exact opposite of doing a payment plan. They don't tell you that until after, it is very deceptive and I am displeased with that type of snake like set up.

  • Emily J

    Date: 06/27/2023

    Had an issue with my card and contacted splitit and was told a deadline to fix it. I fixed it based on the deadline I was given. But found out I was told I did not fix it on time. Found out the time zone for correction was a different from mine. I was not informed of this. All they would do is set up another payment plan that I have to give out the same out I already gave them. Which if ********** type of money, why would I have done payments. My credit card is now getting interest. Which could have been all avoided if the representative told me the correct information.

  • Jeremy A

    Date: 05/06/2023

    Service is absolutely NOT as described in the checkout process. There is literally NO reason to use this service as you have to have to ENTIRE purchase amount available on your credit card AND they will authorize for the entire amount so it's not available to use to use! Completely pointless and it will lower your credit score for MONTHS with absolutely no benefit to you whatsoever. STUPID, DISHONEST FRAUD.

  • Karl S

    Date: 08/13/2022

    Do not ever use these scam artists again. No where, that i saw in singing uo did it say they woimd keep a full authorization on my account while paying. Honestly must be idiots who use this product, if I had the full amount I woimd have bought it. Now they overreacted my account. Im filing as fraud with my bank and cancelling my order. Do not ever use these scum bags

Splitit USA, Inc. is BBB Accredited.

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