Reviews

This profile includes reviews for Romanoff Renovations's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Romanoff Renovations has 47 locations, listed below.

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  Romanoff Renovations

  2300 Windy Ridge Pkwy SE Ste 325 Atlanta, GA 30339-5665

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  Romanoff Renovations

  1639 Green St STE A Raleigh, NC 27603-2459

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  Romanoff Renovations

  2279 Toledo Dr Albany, GA 31705-3822

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  Romanoff Renovations

  2550 E Belle Ter STE 302 Bakersfield, CA 93307-6967

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  Romanoff Renovations

  4025 Abbey Ln STE 3 Unit 405 Astoria, OR 97103-2236

Review Details

• Review fromMelissa H

  Date: 06/21/2025

  1 star
  Awful!!! They were unable to make it to their scheduled installation twice!!! They have an arrival window from 9am-12pm and could not seem to make it in this time frame because they were sleeping. So, not only did they NOT show during their scheduled time frame, they did not communicate for each appointment until after 1pm. We had to cancel our plans so they could come get the job done, working late into the evening! Once finished, he had to come back in because he forgot to carpet a closet, which meant staying here even later!! I would not recommend using ********** if they continue subcontracting to Romanoff Renovations for their flooring installs. This was a terrible experience!

• Review fromMaria Z

  Date: 05/21/2025

  1 star
  This ********** carpet installer is unreliable. Do not trust this company. If you can install carpet on your own or know someone who does, its better to go that route rather than this installer.

• Review fromTom M

  Date: 05/11/2025

  1 star
  The company ********** uses for installation (Romanoff Renovations) hired a subcontractor with brand new installer that did a shoddy job and was paid a pittance.We had a year-long battle when they refused to properly complete their $8,000 install job and ********** finally (after contacting corporate) gave us back $3,000. I would avoid.

• Review fromChristy W

  Date: 01/17/2025

  1 star
  They sent someone to do an estimate. ********** and Romanoff cancelled or no showed 6 times in a row, causing me to lose vacation time. When they finally showed up, they stated the floor was slanted and they could not do the job, causing me to lose yet another vacation day. Read their horrible reviews on Yelp. I will never shop at ********** again.

• Review fromSharyn M

  Date: 10/08/2024

  1 star
  I had a flooring projected given to Gome Depot for waterproof vinyl plank in two rooms after emptying the rooms Romanoff shows up says one room cant be done because there was floor damage the other one shows moisture that was Sept 26 they said they could repair the floor and install both rooms if we treated the other floor with Kilz I paid someone to have that done and asked them to send somebody to finish removing the carpet to make sure there were no other issues they came yesterday they sent someone to take up the carpet who said theres nothing wrong with the floor its the threshold thats the problem but guess what they dont do door repair work its now October 8 and still no flooring but *** already received a bill and made a payment to ********** and now have to hire and pay for repairs in order for them to do the job Ive never heard of a renovation company that doesnt have someone that can repair anything in a home Ive only been able to be in my kitchen each time and I still dont understand why they wouldnt just do the bedrooms now that its been primed Im beyond frustrated with this project

• Review fromSharyn M

  Date: 10/07/2024

  1 star
  I was scheduled to have flooring delivered me in September it is almost two weeks latter and still no install first they told me one room needed a floor repair and that they would do it and then install but another installer came out said floor was fine but threshold needed repair which they dont do and that Kilz had to be applied to the floor in the other room that was to be done the morning of the install is when they tell me they cant do the repairs and I need to reschedule Ive moved all my personal items from these rooms three times which requires help since I am disabled I dont understand how a home renovation company could only repair certain home items and trades in different areas of construction I will never use them *************** who contracted them for a major project again if I hadnt already started paying on this one I would cancel it and the flood and rooms have been prepped several times actually

• Review fromBarb C

  Date: 07/29/2024

  1 star
  We have renovated 3 homes in the past 10 years and Romanoff Renovations was, by far, the worst contractor that we have dealt with. We purchased carpeting from ********** and they sub-contract their flooring work to Romanoff. Initially, the men came to remove the old carpet and pad. We are in a 125 year old home that has old waffle pad and late on a Friday afternoon they walked out stating they couldn't/wouldn't remove the pad. Finally, after two weeks they sent another crew. This crew showed up thinking they were installing carpet, rather than removing waffle pad. They were then sent to ********** to rent a tool and tried for an hour to remove the pad and declared that they couldn't remove it either. Romanoff's solution was to replace the entire subflooring to the tune of $12,000. No thank you!We finally negotiated with ********** to purchase the carpet without install and Romanoff declined this deal also. The higher *** in both companies talked and came to an understanding and Romanoff still tried to keep the carpet hostage! Horrible company to work with. We have heard several other complaints that if a nail is out of place they will refuse to install the carpet! Stay away!

• Review fromTim C

  Date: 04/23/2024

  1 star
  I just got off the phone with ********** at romanoff in *************. What a completely unhelpful employee. She refused to call the government agency that told me she was wrong and even refused to call ********** because she "knew" that person. I was informed that she had been on the job a WHOLE year and didn't need to speak to anyone else about the issue at hand. I wouldn't hire her to clean toilets, much less deal with customers for my business. I had some flooring installed a year ago by these people and it was a complete fiasco. Do me dirty once, shame on you - twice - shame on me. I cancelled the job order. Won't use that company ever again.

• Review fromGregory H.

  Date: 03/20/2024

  3 stars
  Romanoff Renovations did a great job on my flooring project.However they were very sloppy and inconsiderate. First there was grout everywhere. The walls of the bathroom, covered on a chair on the porch and on the door. A little cleaning would have been nice.Second, the bosss husband used the bathroom and urinated all over the toilet and floor. Lastly he turned off the hot water in the bathroom. I dont know why!!!

• Review fromMichael W

  Date: 12/07/2023

  1 star
  Romanoff Renovation came to my home to install my hardwood floor, they did not check my subfloor moisture,and they did not install a moisture barrier under the new floor,they did not even let the hardwood that was delivered to my home to sit in my home for two days so it could get used to the temperature in my home,they came out the following day and started installing the new floor,six months later my new floor is starting to buckle and started cupping,the joints are separated, the 50% of the new floor is squeaking, contacted Romanoff Renovation ************** installation manager and she promised me that she would come out to my home,but until now I have not seen or heard from her, I emailed her and she said that she is ill and she is not coming out to no home, that my problem is moisture,my moisture level is 16% and thats not a high moisture level,Romanoff Renovation just didnt want to take Responsibility for their bad job, They have Destroyed my home.