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This profile includes reviews for Dosh Holdings, INC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Dosh Holdings, INC

  675 Ponce De Leon Ave NE Ste 6000 Atlanta, GA 30308-1884

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  Dosh Holdings, INC

  13501 Galleria Circle Ste 300 Austin, TX 78738-7028

Review Details

• Review fromPj G

  Date: 10/15/2024

  1 star

  Pj G

  Date: 10/15/2024

  int Type: Billing Issues Status: Answered DOSH Holdings LLC tried to issue an unauthorized attempt to establish a payment account and/or charge to my card. This was a typical scam charge of $0.00 to establish link to an account. I have never heard nor have I had any dealings of any kind with this entity.

  Dosh Holdings, INC

  Date: 10/16/2024

  Dosh is a cash back app that allows users to link cards, and earn cash back on transactions at our partner merchants with those cards.  While we do not currently offer phone support, there is a support link on our website which allows you to submit a ticket to our support team for any issue.  
  
  Dosh authorizes a small / $0.00 charge to any linked cards to verify them. This is a pending charge that clears up in a few days. We are not taking any funds from accounts and Dosh does not charge or facilitate the charging of linked cards in any way.  Other than the verification authorization charge you would not see any future charges from Dosh.  
  
  That being said, the only reason that a charge from Dosh is being seen is that someone is attempting to or has successfully linked your card to our system.   Someone may have purchased or otherwise obtained your card data, along with other stolen card information, and are using Dosh to 'test' the card information by attempting to link your card to Dosh.
  
  We advise that if you nor anyone else with access to the card may have done this, to contact your bank immediately and review any transactions on your account.     
  
  Although we're not able to look up an account by a card number because all of the card data is encrypted and we only see the last four digits when we access a user's account, if you are able to provide the last four digits of the card, issuing bank, type of card (MasterCard, Visa, Amex) and the date of the authorization charge from Dosh, we can provide that to our Fraud team for further investigation.   In most cases, if we are able to locate the account (we are not always able to do this - it will depend on how many cards are linked with the same last 4 digits on that date), the most we're able to do is lock the account - which prevents the user from using the mobile number again and from linking any of the cards again to another Dosh Account.    
  
  We do everything possible to prevent this type of behavior on our platform, and when it is discovered, we do take steps to remove bad actors from the platform.   If we can answer any further questions, we're happy to do so.  If you would like to submit a ticket to us directly, you can use this link: https://appsupport.dosh.cash/hc/en-us/requests/new .  If you do submit a request, please request in your ticket that it be handled by Edith - she is the manager of the team, and will be in the best position to address all concerns.