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Business Profile

Junk Removal

Kimbro Recycling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Junk Removal.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/19/2024

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a vehicle from Kimbro recycling. It turns out that the person who sold the said vehicle to Kimbro recycling did not own the vehicle which he sold to Kimbro. On the day I brought the vehicle to my home, it was tracked and repossessed by the company that has a lien on the vehicle. Now I am in debt and Kimbro does not want to accept that they bought a stolen car and sold it to me.

  • Initial Complaint

    Date:10/15/2024

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently purchased a car (2006 ****** Altima) from Kimbro Recycling on August 1st, 2024. When I bought the car, the person who sold me the car gave me a bill of sale and the title which matched the make and model of the car I purchased however, the *** number on my car did not match the title they gave me. Once I found this out, I went back up to the dealership and they told me that there is nothing that they can do. They also have a entirely different car in their system under my name that they sold me that doesnt match the car I bought on August 1st. I honestly just want a refund because I bought a car that I cant get registered or tags for because they gave me the wrong title. Ive paid over $1,000 on insurance for a car that wasnt even mine due to them being unprofessional and giving me the wrong title.

Kimbro Recycling is NOT a BBB Accredited Business.

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