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Business Profile

Mailing Services

Atlanta Mail Recovery Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/01/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to find a package since march 11 when it was shipped from ****** ***** *********************. ********** Pennsylvania *****. It is being sent to ***************************************************. I have talked to people at the post office and they are trying to tell me there is no address. That is not true. In the video u can see my address. Why am i not getting the package. Why does it keep running from atlanta ga to *************. Now i find out package is in a georgia bound container with other undelivered Georgia mail. The address is on it so why they wont deliver my mail I dont understand. Please send me my mail. I cant figure out how to upload the video. U can see my address plain as day. Please send me my mail

  • Initial Complaint

    Date:07/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on ***** The Package shipped May 16th. The package was forwarded to the **** mail recovery center in Atlanta, ** on May 24th.I sent a missing mail search request on June 4th. I heard nothing back until July 3rd when I got an email saying my package is undeliverable.

  • Initial Complaint

    Date:08/31/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 25 August 2022, i received a package which was for my nephew. Mistakenly, i returned it back as there was a misunderstanding within our family. On 26 August 2022, the package appeared to be in Mail Recovery Center. I went to the local post office on 29 August *********************************************************************************************************I filled also an online Search Request (Search ID #*********, on 30 August 2022, with all the details of the package including photos, tracking number, box size, etc.I have tried several times to get in contact with **** Mail Recovery Center, but no luck. It is extremely important to receive the package before 09 September 2022, hence i'm looking to any solution to this direction.The tracking number of the package is ********************** I'm attaching here photos of,- tracking history - mail receipt - photos of the content

Atlanta Mail Recovery Center is NOT a BBB Accredited Business.

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