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Business Profile

Marketing Software

Salesloft, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Software.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/28/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 28th, 2025.I was invited to join the platform the supposedly rates apps and gets commission for the submission of tasks. The apps are all fake or based on real apps with the intention of making the users feel comfortable with the initial process of a user-friendly workbench and commonly known products. The system then manipulates it's new trainees into thinking they have come across a special app or "lucky" bundle order. The mentor does not tell the user that in fact, the system is rigged to present higher valued orders that the user is conned into paying for themselves with the promise of earning "higher" commissions. At the end of 80 tasks you are presented with the decision to have to pay for these "special" apps that costs upwards of $5000 to "unfreeze" the users workbench or dashboard account. These mentors make it easy to get started by first giving the victims a number of credits from their referral account that requires a code to be sent to a receptionist to authorize it. The token system looks legitimate but fools the users into a sense of security and then leaves them high and dry.I put $650 into the business and expect that I have been duped the second time, the first being by ************ where I lost $1600 to the same scam, and I am repeatedly cold-called to be hired for these types of companies that are operating fraudulent ventures.

  • Initial Complaint

    Date:01/08/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I noticed an annual auto renewal hit my credit card and informed ********** billing and customer service immediately that I did not plan to renew and that I would like a refund. They refused completely and wouldnt compromise in any way. They referenced an email about billing that went to my spam, this info is inaccessible on their platform, and they felt completely entitled to keep all of my annual fee.

  • Initial Complaint

    Date:02/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: 02/05/23 The amount of money you paid the business: $8,564 USD What the business committed to provide you: Adoption plan What the nature of the dispute is: We need a refund for at least 4 out of 5 licenses about a Salesloft subscription that we are overpaying.Whether or not the business has tried to resolve the problem: Not yet, just they offered adoption plan.

Salesloft, Inc. is NOT a BBB Accredited Business.

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