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Business Profile

Marriage Counselor

Atlanta Anger Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marriage Counselor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    He is always making racial slurs and being very passive aggressive he stole my money because i refused to let him speak to me in that manner he kicked me out of the class an everythibg

    Business Response

    Date: 11/14/2023

    INCIDENT REPORT FOR SATURDAY 11/11/23 *************************** AKA *********************
    Above person uses name: *********************. Court recognizes her as ***************************.  Many times she did not comply with required Zoom Class Policies by turning camera off. Pointing live camera at ceiling. Today's incident she continued that. So she didn't like my Enforcement of Court Approved Rules. She thought I was rude for enforcing Zoom Class Policy. She was 25 minutes late joining Class after lunch break.. She had texted me early morning, she was going to pay for afternoon classes during lunch break. She did not. When I asked her to do so I removed her from Zoom Class to aid in doing one thing at a time. And not distract the other 5 attendees who witnessed the whole thing. She became argumentative which I do not tolerate in Class. Another Zoom Class Policy broken.  So I muted her several times. Big distraction to other participants. She was clearly triggered into anger mode in anger management class. 5 witnesses were amused she called 9 times in a row on phone.She text me so many times I could not teach Class. She threatened me on text.All documented. Note I was teaching five orhter people during all this. I have 5 witnesses. They thought she was over-reactive and I handle situation appropriately. On next break I spend 15 minutes Refunded her $100.00 that she paid at 12:56pm. She missed her 12:30pm Class 7 being late 25 minutes. After Class at 5:06 I refunded her another $25.00 and then emailed her Progress Report of 6 classes attended to her Probation Officer and her.  She was directed to attend Classes elsewhere releasing her from my program since she seemed unhappy. Case Resolved/Closed.

Atlanta Anger Management is NOT a BBB Accredited Business.

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