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Business Profile

Medical Imaging

Northside Meridian Mark Imaging

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Imaging.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/01/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I filed a complaint with BBB (# ********) August 16, 2022 and it was closed August 24 as a result of a letter from Northside Hospital, ********************* wrote the following:Our company doesn't utilize the service of a collection agency by the name of: ***********************. As a reminder, there are professional components of some of the services provided at Northside Hospital in which the provider does bill separately (as such the provider would utilize their own recovery services). Please attempt to get as much information from the agency contacting you regarding when/where the debt being pursued incurred (date and location of service in addition to the billing provider) as our records do not indicate that your account was ever sent to collections nor has there been a documentation of duplicate billing or denial of any claims submitted for services provided by Northside Hospital. If you are able to provide a copy of a billing statement I may be able to assist you further.Thursday, August 26, I received yet another call from ***********************. They provided the following information, per the request above. ***************** request was from Northside Radiology submitted April 4, 2022 for ******************* for services rendered in the amount of $411 December 3, 2021. Details as follows:Reference number 104590-3034540 - $245 Reference number 104590-3034541 - $166 PLEASE re-open this case. I made an appointment with Northside Hospital for a mammogram, they scheduled me for an offsite location (Meridian ***** and I paid my bill under ***********************. They must take responsibility to resolve this issue under ******************* THANKS!

    Business Response

    Date: 09/02/2022

    Good morning,

    Please see the services provided by other professionals not employed by Northside Hospital- including, but not limited to, radiology, anesthesia, pathology, emergency medicine, perinatal medicine or neonatology. You will need to contact Northside ******************** @ ************ as the collection attempts have been generated due to services provided by the radiologist. 

    Sincerely,

    *************************

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