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Business Profile

Oil Changes

Grease Monkey

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Oil Changes.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Brejon W

    Date: 06/03/2025

    Be VERY cautious of this location. Ive been to others, but this one I went to twice since it was close to where I recently moved to. First time I went, no problems-maybe because I stayed in the car. 2nd time I went, I got out the car- they completely sabotaged me. First red flag- they put the wrong engine oil in my car, even though I have a history of services with grease monkey with the type of oil previously used and they asked if I wanted what I had last time and I said yes (I didnt realize the wrong oil until I viewed my receipt after the service). Second red flag, the next day my AC Compressor wouldnt pop on. Ive had issues before where my AC wouldnt get as cold and I had to shake the wire for it to restart but Ive never had an issue where it would not turn on at all. When I went back to this shop to discuss it with the Manager, he didnt even want to hear what happened. As soon as I told him I had a problem he immediately went into defense mode which told me this guy is obviously jaded/triggered by complaints. The assistant manager took time to come look under the hood and speak with me. When we looked, we saw a used cigarette bud under the hood as though someone tossed it in there. I dont even smoke cigarettes. This was beyond hurtful to think that ppl out here really this nonchalant when it comes to peoples property and paying for a service. This told me enough that my car was mishandled. CAN SOMEONE FROM CORPORATE PLEASE CONTACT ME.****UPDATE AS OF 6/1, it has been almost 2 weeks and no one has responded. This location is FRAUDULENT. I emailed the email address they said to email and got no response. You guys are whack for having me email and for going through all of this. RIDICULOUS

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