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Business Profile

Organization

National Better Black Business Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Organization.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to file a complain about the company ********* for fraudulent ********, misrepresent of their refund policy and lack of customer support. I bought one package of sleeping patches and in my statement I had another charge for $ ***** . They offer a 30 day satisfaction guarantee with a full refund, but this is misleading and false. Now I am disputing the charges with my bank . I kindly request that BBB investigate this matter. Sincerely ***** B ******

  • Initial Complaint

    Date:07/12/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received a complaint regarding my business from the BBB. Have tried filing a response to it but the responding website will not allow me to proceed with the response. I have confirmed all included documents are no larger than 8mb in size. (they are each under 5mb) I have confirmed they are a supported file type listed. (They are .jpg which shows supported) I have even gone as far as using a compressed zipped folder for them and still nothing happens when publishing. I have called multiple times but get told "so and so is out of town on vacation" and that the issue must be on my end because complaints can be received. Well here is my complaint that proves that I am online since I can submit this. Considering the complaint platform and the response platform is two separate sites maybe the BBB could look into something instead of saying "we don't have an IT department." Well you have online webpages and online form submissions that need to come through, maybe you should find an IT department and act like a serious business.

  • Initial Complaint

    Date:06/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this is about you ********************** filing complaint about you you never do anything except if one filing puts real valid phonne number in you send it to one complained about so ttey can harrass you il se if hundreds of others want to sue ********************** for 100 billion $ for setting up ones you complain about to harass the complainants this is your policy so you sending complainants rel phone are reposible and liable for telephone protection violations i will and intend to file with federal places on this violation see you fined..number one change every ********************** site everywhere that the complainant phone number entered in complaint should always be private between you and complainant il;l se you fined you have caused me have to change my number at least 3 times you are liable and you violated the telephone protection act it will be filed as so ill look see if other users want join class action against you

  • Initial Complaint

    Date:02/08/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received numerous emails from the *******, *******, Better Business Bureau about a situation I had with ******************* The incident was taken care of about seven are eight months ago thru the Better Business Bureau and they were notified to that fact. I have been receiving personal information about their clients and have been told that I have a business which these people have filed complaints against. I do not have a business and have been retired since ****. I have contacted the ******* Better Business Bureau several time by telephone and spoke with several people who tell me they would pass the information on to their supervisor and that I would receive a call from that person, which I never did. I have been told on different days that a supervisor would call me, which I did not receive a call from any supervisor I did receive a call from a employee and she told me I receive a call from her manager, which again, I did not.

National Better Black Business Group is NOT a BBB Accredited Business.

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