Reviews

This profile includes reviews for AAA Parking's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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AAA Parking has 4 locations, listed below.

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  AAA Parking

  1100 Spring St NW Ste 800 Atlanta, GA 30309-2830

  
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  AAA Parking

  31 Baker St NW Atlanta, GA 30308-3026

  
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  AAA Parking

  79 Marietta St NW Atlanta, GA 30303-2860

  
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  AAA Parking

  90 Forsyth Street Atlanta, GA 30303

  

Review Details

• Review fromMichelle N

  Date: 05/29/2025

  1 star
  BBB Complaint and Review: AAA Parking (Used at ***************************)Date of Incident: May 20, 2025 Location: ***************************, *******, ** I am writing to formally file a complaint regarding damage to my vehicle while using valet services provided by AAA Parking at the ********************************* on May 20, 2025. Upon arriving at the hotel, my cars rims were fully intact. I have time-stamped photos taken prior to arrival that clearly show the vehicle was undamaged. After checking out and driving home from ******* to *******, I noticed damage to the rim of my car. Out of good faith and responsibility, I immediately contacted the hotel front desk to report the issue. I was later informed that because I did not report the damage before leaving the premises, my claim was being dismissed. AAA Parking claims there is a disclaimer on the valet ticket stating that damage must be reported prior to leaving the property. I find this policy insufficient and problematic for several reasons:No verbal communication or signage made this policy clear at the time of drop-off or ********** pre-parking vehicle assessment was done by the valet staff. If an assessment was conducted, I request that AAA Parking produce photographic evidence or documentation.The company is now implying that I caused the damage during my drive home, without any proof a claim based entirely on subjective assumptions, whereas I have objective photographic evidence (with time stamps and receipts) to support my case.This kind of denial and avoidance of responsibility is unacceptable and shows a lack of accountability. It raises concerns about the professionalism and integrity of both AAA Parking and the hotels that contract with them. In my opinion, this is a scam-like operation, and I would strongly advise against using AAA Parking or staying at hotels that employ their services.Scammyavoid their services at all costs.