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Business Profile

Physical Therapist

BenchMark Rehab Partners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Physical Therapist.

Reviews

This profile includes reviews for BenchMark Rehab Partners's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BenchMark Rehab Partners has 98 locations, listed below.

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    • BenchMark Rehab Partners

      3885 Princeton Lakes Way SW Ste 408 Atlanta, GA 30331-5599

    • BenchMark Rehab Partners

      1275 Highway 54 W STE 200 Fayetteville, GA 30214-4538

    • BenchMark Rehab Partners

      1025 E West Connector STE 406 Austell, GA 30106-8531

    • BenchMark Rehab Partners

      2255 Peachtree Rd NE STE G Atlanta, GA 30309-1176

    • BenchMark Rehab Partners

      2580 Windy Hill Rd SE STE 300 Marietta, GA 30067-8642

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Portia G

      Date: 02/17/2025

      It is imperative to uphold integrity in clinical settings by avoiding any falsification of documentation in the name of self-preservation. It is also crucial to fully respect and acknowledge patient expressions, particularly when they assert no or stop during clinical encounters. On November 12, 2024, my rehabilitation experience took a deeply troubling turn, diverging significantly from established protocols. During a session with my physical therapist, ***** *******, I was subjected to an unexpectedly aggressive intervention rooted in the misguided assumption that the absence of tears signified the absence of pain. Despite my clear and repeated verbal objections, pleading for the treatment to cease, ******* continued with a forceful manipulation of my arm and shoulder. This invasive approach not only disregarded my expressed discomfort but also inflicted physical damage that necessitated immediate x-rays and a return to the operating room for further intervention. The supervising therapists, ******* (Bill) ******** and ***** *******, failed to intervene, raising concerns about their endorsement of ******* methods. As a direct consequence of this encounter, I developed persistent neuralgia in my shoulder, characterized by searing "thunderbolt" sensations and debilitating pain that lingered for several weeks. I meticulously documented the presence of all staff members, including receptionist ******* ********. As a federal government employee, I feel a strong obligation to express my inability to recommend this facility to anyone in my personal or professional networks. Furthermore, I observed tangible anguish among other patients undergoing therapy at that time. As I prepared to leave, both ******* and ******** approached me for a progress assessment, but my mobility had diminished compared to the start of the session, overshadowing what should have been a rehabilitative experience.

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