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Business Profile

Property Management

Fieldstone Association Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Customer Review Ratings

2

Average of 4 Customer Reviews

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Review Details

  • Lynn R

    Date: 08/14/2023

    This management company does not provide transparency to homeowners. I submitted a request for a simple modification to the exterior of my home (15 x 15 concrete patio with a pergola). I was told the company has 60 days to respond. From my perspective, a 60 day turnaround time would involve a request, for example, installing a pool, and /or a site visit is needed. A better response to from Fieldstone would be: the board for your community meets on the third of each month, based on the number of requests we have from your community, you should hear from Fieldstone by the fifths of next month. The response I received from Fieldstone indicates that this company is not customer driven. i understand heavy workloads. I have a demanding job as well, but that does not give me the right to ignore the needs of the customer. My hope is that the owners review this complaint and try to make some changes to their current policies.

  • Robin K

    Date: 05/31/2023

    They are the poorest of the poor in property management. :Numerous emails and complaints and they do nothing to satisfy the homeowners.They ignore the emails and are useless.

  • Becky B

    Date: 08/28/2022

    Our Subdivision had a HOA Manager change about 4 months ago. Since then its been downhill. When you try to call and leave a message asking for a return call YOU NEVER GET ONE. You submit a request for change and approval and it gets sent to the wrong HOA board and you receive no apology. ******************* who is in charge of our subdivision never follows up at the 30 day deadline and only when you ask if she is still employed on their management site do you get a response. For a subdivision thats only in the 2nd phase with plans of over 600 homes how is this acceptable by people who are paying *************** and Fieldstone Management hiring people who to do not do their job correctly or throughly. As Homeowners we have time and deadline schedules also. When they send us a violation to pay dont we have a timely manner to pay them or have it corrected? I dont understand why we are reciprocated the same courtesy.

  • peter d

    Date: 08/16/2022

    peter d

    Date: 08/16/2022

    Thank you ************************************* for helping get an overgrown shrub trimmed down, response time was quick. Helped the curbside landscapes and prevent damage to the house. Thanks! *****, home owner, ******************** ******* GA.
     

    Fieldstone Association Management

    Date: 08/18/2022

    Thank you very much for your response. I will be sure to pass along your gratitude to *********.

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