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Business Profile

Property Management

Preferred Apartment Communities, Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Preferred Apartment Communities, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Preferred Apartment Communities, Inc has 76 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 13 Customer Reviews

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    Review Details

    • Review fromLeandria L

      Date: 01/25/2023

      1 star
      After driving and taking off two week of work this company was very unprofessional. They may be good people but are horrible business people . I spent allot of money in a light bill and renters and gas I couldn't get back and time. I had planned on moving in December and they told me the apartment was ready . I was driving back and for for two weeks on their word to get there that day and it wasn't up to par. I was rushed on everything and they couldn't compensate me. I'm still waiting on a check and I have been out of so much money. God bless them because they will need a lot of help. They tried to blindside me on move in but little did they know if they actually paid attention . I own my own house so you were not about to dump me in a just horrible place and mistreat me. I have pictures and so much this was a horrible experience and I feel they owe me with valid reason for all they done in the loss of my money and travel.
    • Review fromAlex Q

      Date: 11/10/2022

      1 star
      The Lakeside Villas Apartments are a terrible place to live. They can't seem to hold on to the staff for more than 3 months. Each time I went into the office it was different people and they had no knowledge about any questions I had. It always seemed like it was their first day working there. The previous manager and staff got our move-in date confused, which caused ** to have to pay extra fees for the **haul truck that we rented. While living here the past year I've attempted to call the office about 6 times to request for pest control to come out and fumigate and can never get ahold of anyone. As the staff has changed, they only seem to get ***** and more unprofessional. Now that it's time to renew my contract I went into the office, and they told me that my rent would stay the same. I told them I would like to end my contract. Later that same day, I saw my unit listed for $200 less on their website. The next day I went into the office inquiring about the price difference. They told me that if I decided to renew the contract, I would pay the same amount I had been paying, instead of paying the $200 less that was listed online. This makes absolutely no sense, I've lived here for a year without ever paying late, but they'll offer the lower rent price to someone new moving in.
    • Review fromRachel H

      Date: 08/01/2022

      1 star
      This apartment complex is an absolute mess. We pay good money to live here, and let me list the things we get for it.1. Our mail more often then not gets misplaced or not delivered at all. The delivery drivers have a huge problem with the address and many times will give up delivering packages here. **** has repeatedly lost our mail, or someone is stealing it. One thing you rely on in an apartment is the ability to at least get your mail.2. There's no reliable way to reach anybody at the leasing office. They keep changing the phone number; there's a different phone number everywhere you look. Their current message tells you to call another number and that number says the mailbox is full and won't even ring.3. We've been waiting actual months to get the shelving in our closet fixed since it was so busted that it fell out of the wall the second we put anything on it. They claim the parts have been on backorder for 4 months.4. There is no gym. They'll tell you there is, but it's just an empty room with no equipment in it. When asked they'll say the equipment is on back order. We've lived here for 4 months now.5. They won't respond to maintenance requests in a timely manner at all. Minimum 2 weeks on any given request.6. The visitor's box to get in the gate is virtually impossible to work. We have to go out and meet drivers because they can never get in.7. The community is a pigsty. They let people walk their dogs in the hallways so there's dog f**** and pee everything. I have to be careful where I walk. There's dog f**** everywhere on the landscaping, nobody cleans up after themselves and there are no repercussions.Avoid this place at all costs. We're stuck here for another 8 months and every day there's some new issue.

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