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Business Profile

Valet Service

180 Parking Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Valet Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 6/17/24, my vehicle, a 2023 ***** CX-5 was damaged by a valet at ****** in **********, ***********************. I watched from the entrance as the driver attempted to squeeze by cars that were already double-parked, striking another vehicle with mine. The driver provided contact information for *********************** and we promptly sent him photos and our information. **** was initially helpful; however, he has since stopped responding to my calls and emails. We had the repair done locally as we do not live in ******* and were unable to travel to your shop for the repair. The cost was $889.97. **** told us the company would pay for the cost of the repair at our local shop. We took him at his word and paid out of pocket as the shop would only accept payment in person. We kept **** in the loop and expected prompt reimbursement. Unfortunately, **** is now not returning calls after indicating that he must speak to the accounting department.

180 Parking Services, LLC is NOT a BBB Accredited Business.

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