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Business Profile

Vitamins and Supplements

DHS Constituent Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/25/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have two parents one receives disability, ****************** *********************** 06-07-1948 and **************************** 09-06-1947 ******** and ********* Also, I have tried several ways and many times to call on behalf of my parents but no DHS agent will answer phone calls. My parents have been waiting on the Cash Assistant cards for $350 each to arrive via mail or DHS website but cannot login to ****************** because the landline phone does not accept texts its antiquated. The landline h E number needs to be removed. Also, please update the new number is ************. The client ID is 771044445.In addition, I sent you an email and the response gave be a run around whereas the information has nothing to do with assisting my parents with getting their Cash Assistance funds.If you can please change the phone number ASAP.Thank you for your time.Sincerely,*************************

  • Initial Complaint

    Date:11/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint on behalf of ************** of ***** Services For Food stamps. I have been trying to get in touch with my Case Manager for the past Month or two but have been successful in getting in touch with him. I am trying to get a status on my Case and I have sent emails, made phone calls and so much more and no one has returned my calls or emails at all. I am becoming very frustrated because I looked on Georgia Gateway and it said my Stamps have been approved but I havent received anything at all. Its been over a month and its becoming a problem at this point. I am not able to buy grocery for my family and its been a struggle and I would really like this situation to be handled also for my Case Manager to get in touch with me as soon as possible! My Client ID is: *********, My name is ***************************

DHS Constituent Services is NOT a BBB Accredited Business.

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