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Business Profile

Garage Doors

Access Overhead Doors, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Doors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/30/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** is a very talented technician, but is not honest and has gone down the wrong path. He will tell you anything you want to hear to display the image of goodness, but it is all a facade. ***** on us for falling for his untruths.

    Business Response

    Date: 09/07/2024

    ************************* is my name. ******************************************* is definitely not my address. I do not live at that address and I do not know who does. Further more Access Overhead Doors,LLC is not a business that I know of. I looked up the business name on the secretary of state the for Georgia and found that it was a business a long time ago. So that information does not relate to me as well. Further more I was an employee with ProLift of ****** for a very short period. And during that time I was given money from my employer and was never asked or told verbally, or written document that I was to repay the amount in question or any money at all. The money was much appreciated for the work I did their but was received not taken as stated by the employer. I would like to conclude that the address misinformation and business misinformation suffice to have this complaint removed promptly from the ****** site. Even IF had a garage door business what would that have to do with an employee at working for another company?

    Thank you, ************************;

  • Initial Complaint

    Date:09/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this gentleman a deposit to install my garage door.I sent him the deposit $3449.50 to have the work and he never returned to my home to do the job. I called him and kept saying he is coming and never came. He stopped taking my calls and just disappeared. The invoice he sent

Access Overhead Doors, LLC is NOT a BBB Accredited Business.

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