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Business Profile

Wholesale Womens Apparel

The She Shed

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Womens Apparel.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/06/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This wholesale T-shirt company took orders for product One on Wed Aug 31 for 27 t-shirts-$446.50, the other Fri Sept 9th, for 13 tshirts-$100.50. Their posted ship times one the ** order site is 21 business day turn around. One shirt design shows a 16 day turn around.I contacted them on 9/16 for shipment information, I was told that they have 21 day business turnaround times that they were not set to go out yet.email 10/19 I emailed stating that the orders were now 31 days and 25 business days since ordering requested shipping date I was told on **** that they apologized for the delay and I should see both of these out in the next five days.email 10/26 I requested shipping information I received an email back on **** stating that they apologize for the delay they see that they had said that they should ship that that was an estimation on their part estimations are subject to change that they would get back to me. They did not.10/30 I sent an email requesting a refund as on the receipt it is posted any order over 30 days can be refunded if it had not been received. I told them that I intended to contact my bank, the Better Business Bureau, regarding the situation.they responded nov 2 - stating that refunds would not be approved that they were sorry for the inconvenience they also said that they were not sure where I found that policy as they had a different policy posted on their website although this is attached to their receipt sent by them.Nov 3 email- requested shipment information still no shipment,I have filed a dispute with my Credit card company. They continue to take orders every day, yet there are a MULTITUDE of people in my position asking about their orders.

The She Shed is NOT a BBB Accredited Business.

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