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Business Profile

Dentist

Augusta Dental Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/26/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I WENT TO AFFORDABLE DENTURES AND IMPLANTS BECAUSE THEY ADVERTISED GUARANTIED LOWEST PRICE. I WENT INTO THE OFFICE AND THEY TOOK ME BACK WHERE SKYLER(NURSE) SHOWED ME THE DIFFERENT DENTURES THEY HAD. I CHOSE ECONOMY PLUS UPPER AND LOWER SKYLER TOLD ME COST IS $1198. SO, I AGREED TO HAVE THEM DONE. THE LADY DOCTOR TOOK A MOLD OF MY GUMS AND EXISTING DENTURES TOLD ME TO COME BACK TOMORROW. WHEN I WENT TO CHECK OUT, THEY CHARGED ME $1398. THEY SAID THEY DON'T HAVE A DENTURE FOR 1198. I THEN SHOWED THEM THE ADVERTISEMENT ONLINE THAT SHOWED 599 EACH DENTURE TOTAL 1198. I THEN ASKED ABOUT THIER LOWEST PRICE GUARANTY AND THEY WOULD NOT EVEN ADDRESS THAT. SINCE THEY TOOK MOLD AND WOULD CHARGE ME FOR THAT AND HAVE NO DENTURES, I PAID 1398. I CHECKED WITH ANOTHER AFFORDABLE DENTURES AND IMPLANTS IN ******* AND THEY DO HAVE THE ECONOMY PLUS DENTURES FOR 1198 A SET. WELL, I WENT BACK THE NEXT DAY AND THE DENTURES THEY MADE WOULD NOT EVEN FIT IN MY MOUTH THEY HAD TO MAKE ANOTHER MOLD AND TOLD ME TO COME BACK THE NEXT DAY AGAIN, I DID THEY HAD MOCK DENTURES THAT FIT THIS TIME AND TOLD ME I HAD TO COME BACK AGAIN. I CHECKED ON THIS OFFICE AND FOUND OUT THE ACTUAL NAME OF THE COMPANY ISN'T THE SAME AS ON THE BUILDING OR ON THE INVOICE.

Augusta Dental Center is NOT a BBB Accredited Business.

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