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Business Profile

Handyman

Mr. Too Handy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

This profile includes complaints for Mr. Too Handy's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mr. Too Handy has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contracted with Chad Fagan on ******* *, 2024. I paid him $3000 deposit with an additional $3100 due on completion of job. Every task that he took on he did incorrectly and not within the scope of the contract. The contract called for R19 insulation. He used a lower grade and installed it with no moisture barrier. He took 4 of our wall boards that I was installing and cut them incorrectly and installed them over the insulation to hide his mistake. He attempted to repair a window from the outside and left nails through to the inside poking out of the frame. He was hired to replace 2 4x8 sections of the ceiling that was water damaged and put up new drywall and mud and sand and paint to match the rest of the ceiling. When complete, the patches are clearly definable and have rough spots and gauges. When painting the ceiling he got paint all over the top edge of the already installed wall board that had already been painted. He had to be told to correct gutter and downspouts on 3 occasions and still they are not correct. He has been unreliable when saying when he will come and how long he will work. Today, he has refused to answer calls after guaranteeing that he would be here no later than 11am. It is now 1:34 and he will not return numerous calls and texts. One of the downspouts is not connected at all. Two of the front downspouts are still installed incorrectly. No caulking has been done of the gutter seams. We were under the impression that he was licensed and bonded but have now found out he is neither. We would like our money back so that we may hire another contractor to correct what he has done to our home.

    This business is not BBB accredited.

    revoked BBB accredited business seal

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