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Business Profile

Sewing Machine Dealers

Augusta Sewing Center

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSandra P

    Date: 03/08/2023

    1 star
    If I could leave a negative star I would. This Bernina sewing center is the worst. The technician is not certified as a Bernina technician. The last time I took my machine in, I was charged for a cleaning/oiling service, but the error kept appearing. It also had warranty work to be done, but when I brought it in for the warranty work, they were going to charge me for parts and labor. It's covered under the warranty and should not have a charge. I took it to a different Bernina-certified technician that found issues with the oiling and cleaning and had to pay a second time for this service. NEVER again will I go to the Augusta Sewing center or their affiliate store in Atlanta. The other shop did the warranty work for free, as it should have been. This is not the first time the Augusta Sewing Center has had bad reviews, but I've learned my lesson and will drive 5 hours out of my way to get the best service for my machines.

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