We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electrical Contractors

George & Sons Electric

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrical Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/04/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired George ****** to do several electrical jobs in my home. He quoted me a total cost of $600 for the job and requested $300 upfront to purchase the supplies. This wasnt my first time using him so I wasnt bothered by the deposit request however he never asked for one in the past. We scheduled the job on Nov 18th 2023 and he didnt show up. I tried to reach him and he finally responded 10 days later saying he had a car accident. I rescheduled the job for Dec 15th since he already had my money but he didnt show up again and I never heard from him again. I tried to reach him off and on for several months and I finally reached him on June 1st. When he answered the phone and I said my name, he hung up on me and didnt answer when I called back. All I want is my $300 back.

    Business Response

    Date: 06/06/2024

    Good morning I take pride in my business. ******************* did send a deposit for this job of $300 for materials. I notified her that I was in a accident and I couldn't complete the job. I sent her a referral of someone who could complete the job and I asked do you want the deposit back and she said can you just have someone dropped the materials off and that's exactly what I did. Now all of a sudden 7months later she is asking for the deposit back. She was given the receipt and the materials. 

  • Initial Complaint

    Date:04/05/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** and **** He replaced a breaker that showed wear Replaced three electrical outlets, two are now not working Changed out my thermostat and now my heat and air is not working. The thermostat showed no power. He sent me a picture of my thermostat and had me put that one back on. It is not working either. He told me to go buy another thermostat and would come by and put it on. He will not answer my calls or texts. I am still without heat and air. I am out $415 I have paid him and for two thermostats. My heat and air worked fine before he touched it.

George & Sons Electric is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.