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Business Profile

Lawn Care

L & Z Enterprises

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a contract for $12000. to have painting in some rooms, install vanity tops in MB & 1/2bath, 2 cabinets installed in laundry room & replace wood flooring in DR,den, hallway & foyer. The cabinet trim was not installed properly, quarter round was peeling and I paid $1300 to another company to fix it. ***** installed vanity tops which he charged $1800, but no refund. Painting charge was also to polyethylene cabinets & then he told me $900 when the vanities were installed, said no thankx. Also, he added $950.00 for trash haul away (but I never initialed on contract); however I took all the old flooring to the curb & workers put trash in my container. The bamboo flooring was not installed properly (but I am taking another avenue with this problem). He was barely present & I could not communicate with the workers because of language barrier. He called on ** October and stated he wanted to make things right, but that is the last time I have heard from him. He charged about $600 to pick up sinks from ***** (about 10 miles). I DO NOT want this happen to another recent widow or one with a serious health condition.

L & Z Enterprises is NOT a BBB Accredited Business.

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