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Business Profile

Property Management

Dreamstone Property Management

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Latonia T

    Date: 08/28/2023

    Communication and services promised is a complete ver unprofessional. I am so upset the place is falling appointment ******* did the Dreamstone did the assessment and was talking bad about the owner and the company but assured me she was better than the last associate and she would personally handle. I have been to sick to move is my only reason for not leaving.

  • Terence W.

    Date: 07/26/2022

    My complaint is regarding the way this Establishment conducts their business in such a way it almost seems illegal, regarding their "Lease Agreements", I'm a current tenant. However I was an existing tenant prior to the aquisition they made. For starters I've never met not one person from this company. My first ledger/**** from this company was me owning rent for the month of October 2021, which is the same month the aquisition took place. That was Red Flag Number 1.. The matter was then corrected. I haven't had not one issue other than the next door neighbor hiring her own team of "maintenance" (Very sketchy looking guys) to fix the ** unit at 11:30p.m. They admittingly broke the lock to the crawl space/storage unit downstairs which is directly underneath my side of the home. Not knowing what was going on I grabbed my firearm and proceeded to where I thought the noise was coming from, which at the time sounded like they were inside my home since the HV** is directly below the room I was in at the time. I questioned the 2 guys, I took pictures of the evidence they left. I contacted ********* via email regarding the situation. A couple of days later a maintenance man came out and replaced the locks. Now that my lease is up for renewal, I'm seeing charges like "Lease renewal Fee $100" which wasn't in my initial lease. I contacted Dreamstone and Elora cancelled that lease and sent me another Lease via email. Now this lease states that I'm responsible for cleaning the gutters, which also wasn't in my initial lease. If I'm responsible for the gutters why isn't the Property management company not responsible for cutting the tree limbs that are are causing the gutters to become clogged? This company is using jargon via their Lease Agreements to past the buck onto tenants. I've never in all my years of renting had to deal with being responsible for the EXTERIOR of and rented dwelling that is technically a Duplex. After reading other tenants complaints this one seems to fit

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