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Business Profile

Gun Store

Red Precision Works

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 6/18/23 I purchased through the Red Precision Works ebay store to have machine work done on my handgun slide. I was charged $125 for the work to be completed. I had to ship then the slide off my handgun and did so with UPS on 6/19/23. Tracking number ******************. I didn't hear anything about the status of the work so I emailed and left voicemail messages multiple times and never received a response. I filed a claim with ebay and they returned my $125 to me but Red Precision Works still has my hand gun slide and I have not received it back. I am filing this claim with BBB in hopes that you can help me get my hand gun slide back.

    Business Response

    Date: 09/06/2023

     

    This order has been shipped back with this tracking number showing it has been delivered to the address provided to us in the order. His funds and parts have been returned as of 09/01/2023. 

     

    92055901755477300153860901 USPS

     

     

     

     

    ****** *******

    redprecisionworks.com 

     

Red Precision Works is NOT a BBB Accredited Business.

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