Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insurance Agent

Adam Kelly: Allstate Insurance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agent.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDee J

    Date: 03/14/2023

    1 star
    the WORSE insurance provider ive ever had. this location doesnt know ANYTHING!!!!! especially ********. she messed up my payment information so they couldnt draft my premiums and kept telling me for weeks oh they are just behind on payments but youre account is all good. that was a huge lie and i was riding around with no insurance for a month because of her. tried to get it reinstated since it wasnt my mess up and was told they wouldnt reinstate. thought it was all over with until i got a notice about collection account which is crazy to me ** how do i owe yall anything. been trying to reach them for MONTHS, no answer. this is unprofessional and unacceptable.
  • Review fromMary M

    Date: 02/02/2023

    1 star
    I have tried to contact ******************************* on 4 different occasions, he has never responded to my emails. We have been with this agency for 6 months and had a question about the raise in our premium.Clearly the emails say; contact me (**** Kelly) with questions, no response. Not renewing! Poor customer service.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.