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Business Profile

Mechanical Contractors

J & S Mechanical Contractors, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mechanical Contractors.

Reviews

This profile includes reviews for J & S Mechanical Contractors, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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J & S Mechanical Contractors, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromK. E.

      Date: 09/15/2022

      1 star
      It's very scary that companiesoperatingthis way are still in business. My home warranty company assigned this company to me for plumbingrepairs. I called to make sure the tech would come in uniform or ID so the concierge of my building would allow them to borrow a key as no one would be home. Fine, she noted that. When **** called the next day with an alert that tech was 30 mins out, I again confirmed that he would be in uniform with proper ID. She said her techs do not enter unoccupied homes. I told her about my phone call the day before and she said, "well that wasn't me." I told her but I was calling your company. **** told me she was the manager of the girl I spoke to. She was rude, cut me off and said she would call the girl to see what she said and would call me back. In the meantime, I found someone to stay at the house with the tech. I called back **** no more than 10 mins later and she said the tech had been reassigned, she had two calls on hold, so basically, I was SOL. When I questioned what the heck was going on she said, "don't you raise your voice at me, I HAVE YOUR WORK ORDER AND I KNOW WHERE YOU LIVE" Yep, she actually said that. I knew that if theyact like this on the phone, I do not want ANYONE representing this company in my home. I had to go with a recommended plumber of my building - they did a bang-up job with professionals. I paid out of pocket and will be filing a dispute with my home warranty company demanding reimbursement - I am sure I can make a case as they referred me to a company with a manager who threatened me. STAY FAR FAR AWAY FROM THIS PLACE!!

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