Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Signs

Henry Graphics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Signs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromNancy S

    Date: 08/14/2024

    1 star
    Imagine paying over $10,000 and your halo lit storefront sign NEVER lights up!!! Take your business away from Henry ****** *********** Its been 9 months since our grand opening and Henry Graphics, **** STILL hasnt tried to make things right. Ive been having to recover from a stroke and even though it was scary to go through physically, mentally, and financially, I still somehow managed to make room for a manager since I knew I would be heading into a decline first and didnt want the business to suffer if I could connect the manager and Henry Graphics, *** to coordinate a successful installation. Instead, all of my energy that went into preparing and bridging this connection went down the drain, which is why I told myself once I got strong enough again, I would need to warn others against Henry Graphics, **** (or Henry Signs) ?? Henry Graphics, **** either 1) accidentally failed to reach out, or 2) intentionally decided not to reach out, JUST so they can try to charge an additional $600 to come back and light it up. I wish I could go around charging businesses $600 extra to finish something that I chose not to finish before ??. I found someone who can light it up without me having to pay $600 (which I shouldnt even have to do if Henry Graphics cared about their customers and completing their paid projects, but Henry Graphics, **** warned me that I will have to lose my warranty so they pretty much just trying to put us in a lose-lose situation. Wish they would apologize already for not syncing up with us!! ??

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.