Reviews

Review Details

• Review fromJustin S

  Date: 06/09/2025

  1 star
  Blue Compass in Byron Ga is a joke. We purchased a RV from there and have had nothing but problems with it.
  From the first experience after buying it, it has been nothing but problems, from breaking down to sitting at the dealer for 2 months and it still aint rite.
  After purchasing I take my family on a journey to ******* and it breaks down. Get it back to Blue Compass they say take it to ************. (No Problem)
  We take it to ************ in Maon Ga and see Matt (which was awesome) and he sends them the list of things that need to be done, which most get denied, so they tell us to bring it back to Blue Compass. Mind you this is weeks and I mean weeks in the making before any of this is done. Now mind you I purchase the extended warranty that they offer when you buy an RV which is also a joke. Now I am 1000 miles away from home with more problems.
  When all this first started Nick H***** has his peeps scan his calls and has them tell you that he will call you back which he wont (he wall have his peeps call you when its convenient to them) Moral of this story is this is a joke in all matters here I am absolutely sick of this whole situation. I wish I would have never dealt with them what so ever. All they want is a sale they don't care about no customer service at all. You are just a number to them.....

• Review fromTHOMAS N

  Date: 09/24/2024

  1 star
  Actually they don't deserve a 1 star. The workmanship is beyond bad and even when I pointed out that something was wrong they only tried to sell me more things I didn't need but not correct the problem. I would never take anything to them again.

• Review fromJerry W

  Date: 08/06/2024

  5 stars
  They saved our trip and my marriage. Our sewer hose fell out of the storage compartment. We were two weeks into a two month trip and 2,500 miles from home. We were heading toward ***** and I located Blue Compass with an internet search for rv parts. And of course our trailer has a ******** hookup not always available. I called and spoke to Sarah and explained my situation in a panic. The next day when we got there I asked about ******** sewer hose hookups. Sarah #1 stated she taljed to me yesterday. Sarah #1 and Sara #2 were so pleasant and helpful. #1 located a ********-universal hookup adapter. My wife was double thrilled. I explained she could now go to the bathroom. These two young ladies understand customer service. They were just awesome.

• Review fromAlecia C

  Date: 02/22/2023

  1 star
  Be careful! Make sure you read the fine print. Make sure when you drive off with a brand new rv, you know it will lose 100,000 dollars in value. Awful customer service. Does not return calls. Will not let you speak to upper management.

• Review fromNancy W

  Date: 08/15/2022

  1 star

  Nancy W

  Date: 08/15/2022

  We have purchased our 3rd and last travel trailer from this dealership. Our 1st camper had a few issues that were repaired with no problems. We traded up for a bigger travel trailer for grandchildren. 1st trip out with 4 kids we had the converter to malfunction. Mobile tech and an electrician could not even find the converter. Electric fireplace caught on fire at 2:30 am with smoke detector going off and unit full of smoke. Storm came up, could not get awning in as converter did not work. After over 1000.00 out of pocket cost we returned unit to dealership for warranty work. Awning was denied and Midstate asked me to call ******* ***** to beg my case. Got it covered. Awning and fireplace were still waiting on parts, converter was not wired correctly. I wanted to exchange units as I believe there could be other wiring issues. After a fire, I refused to put my grandchildren back in it! Traded again and of course we are upside down on loan. They play with the figures to get bank to approve loan. ********************************************************!!! When reported to General Manager he was surprised. Tried contacting the company that owns them and they redirect the call to the dealership! We thought they were an honest small business that should be supported by local people. Never again! They also sold us a new hitch when the other hitch had a lifetime warranty!!! I found this out after the fact. They are liars and will play on new owners ignorance!
  

  Blue Compass RV

  Date: 08/16/2022

  The customers have been highly compensated thousands of dollars on the ****** to make sure that they were happy with there experience. They mentioned to us about not liking their old hitch so we replaced it with a new one. If they want their old hitch back, I will be happy to reimburse them. As far as our finance manager, he does not speak like that even around us. He has been here for over 5 years and not once had a complaint about this manager. We hope to end this and make this customer happy. Thank you!