We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Security Guards

C&M Defense Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Guards.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/17/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My Boss ************************* I was and employee of C@M Defense and ************************ short me on my pay check $70.00 and still to this day I have not been paid the rest of the money and this means that he is not planing to pay the money that I worked for this no means the people at the company is not doing people n good and he even told MS. ******** the lady that handles H R which is Book keeping and so he then blocked me from getting in contact with me him in to this day I have gotten my money from that and nor has the company tried to do anything with this are about and I have had several people call him on 3 way call and he answered and then I had to call him on *67 is the only way that he will pick up now i can talk to the ********** of ***** about this issues but I wanted to see if you could get the rest that i want from this company PLEASE GET MY MONEY BACK That worked for

    Business Response

    Date: 05/18/2023

    Employee ******* was late to work two days I informed him that due to him coming to work late  constantly will be a problem.
    I deducted from his pay the amount of his tardiness employee ******* should have documented on his time sheet the days he was late he did not he actually committed a violation by putting time on his time sheet he did not work

    subsequently employee ******* was terminated for  constant tardiness, which will jeopardize my contract ..   this has been an ongoing issue that he could not correct  

  • Initial Complaint

    Date:02/06/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    C&m defense is very unprofessional. Ive been working for this company for about 3-4 months . Recently, Ive went on vacation, a day before I was about to return to work January 17th, I was told that they had hired a replacement for me without any warning or communication & no reasoning to why I was being let go & due to being let go, my wages was dropped from $15 to **** without a warning . Since January 23 , I have been trying to reach to the head director of this company to get a clear understanding and Ive been told via text messages that either he would call me back, or for me to call him at a certain time with no answer . January 31st, *** reached back out to him via text message stating that *** been trying to contact him and that I would have to escalate this *************** when he finally called me .

    Business Response

    Date: 02/14/2023

    Hello,

    I have attached a copy of the termination reason for the employee listed below if you have any other questions feel free to contact me.

    *****************************

    Human Resources

    ************ 

    or via- email **************************************

C&M Defense Group LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.