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Business Profile

Remodel Contractors

CJ Design & Home Remodeling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went on **** to book for drywall repair, the owners wife reached out to me via phone. The time and date were set for an estimate, her husband Jason came gave an estimate we decided on a price and what work would be done. He took a piece of drywall to get paint from **** ***** I paid over the phone. He was at my home for 20 minutes before he said he was done. He told me the paint would dry to the right color. I paid him once he left I got the receipt from **** ***** through email. I saw he order 4 tubes of bathroom caulk and he used that to fill the crack in my dry wall. The paint he said would dry to match is a primer color I have patches of primer spots throughout my home. I called and text he said he would be back to fix it. He did not return and he cashed my check. He kept the materials I paid for.

CJ Design & Home Remodeling is NOT a BBB Accredited Business.

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